At crocl.com, we craft footwear that blends durability with effortless style. Our shipping policy ensures your lightweight clogs, waterproof sandals, and casual shoes arrive with the same care we put into designing them – with clear timelines tailored for global footwear enthusiasts.
All orders undergo quality verification before shipping. Standard processing takes 5–7 business days after payment confirmation. During seasonal launches (like our monsoon-ready sandal collections or holiday editions), processing may extend to 7-10 business days. You'll receive email notifications if your footwear requires additional inspection time.
Domestic U.S. shipments via standard delivery take 7–15 business days after dispatch. International shipments to Canada/Europe require 15–25 business days, accounting for customs clearance of footwear materials. Remote locations may experience additional 3–5 day transit times due to limited carrier access.
We currently ship to: United States, Canada, United Kingdom, Germany, France, Italy, Spain, Australia, Japan, and select ASEAN countries. Destination restrictions apply to certain waterproof models due to material regulations.
We proudly offer free standard shipping on all orders with no minimum purchase required.
Free shipping applies automatically at checkout — no code needed.
Available for all orders.
Estimated delivery time may vary based on destination and carrier schedules.
We reserve the right to update or modify this free shipping offer at any time.
For faster delivery, expedited shipping options are available at an additional cost.
Footwear shipments may incur import duties (typically 5–20% of product value). Some countries restrict rubber/wood materials – rejected shipments will be refunded minus a $15 return processing fee. Contact [email protected] for pre-shipment duty estimates.
• Wooden clogs require 1 extra processing day for moisture-proof packaging
• Waterproof sandals ship with complimentary care instructions
• Size exchanges must be initiated within 21 days of delivery
Tracking numbers are emailed upon dispatch. For footwear-specific carrier inquiries (like wood material clearance), our team monitors each international shipment and will proactively contact you if delays exceed 10 business days.
